Flows

Flows in Global PRS define the participant journey through program registration. Each flow consists of steps that guide users through forms, payments, and confirmations.

Key Features

Flow Building

Visual flow builder
Step configuration
Path conditions
Error handling

Step Types

Form Steps
Payment Steps
Review Steps
Confirmation Steps

Flow Logic

Conditional paths
Skip logic
Data validation
State management

Integration Points

Payment gateways
Communication services
External systems
Analytics tracking

Flow Structure

1. Flow Components

Sequential steps
Conditional branching
Data validation points
Integration checkpoints
User notifications

2. Flow Types

Standard registration
Quick registration
Multi-session registration
Health program registration
Event-specific flows

Flow Configuration

1. Basic Setup

Flow ID and name
Description and version
Step configuration
Required and conditional steps

2. Step Configuration

Step order and dependencies
Conditional execution rules
Data requirements
Validation rules
Error handling

Flow Features

1. Conditional Logic

Dynamic step visibility
Context-based branching
Data-driven decisions
User role-based paths

2. Data Management

Progressive data collection
State management
Data validation
Session handling

3. Integration Points

Payment gateway integration
External system callbacks
Notification triggers
Status updates

Flow Types

1. Standard Registration Flow

Personal Information
Program Selection
Health Declaration (if required)
Terms Acceptance
Payment Processing
Confirmation

2. Quick Registration Flow

Basic Information
Payment
Confirmation

3. Health Program Flow

Personal Information
Health Assessment
Doctor Consultation
Program Selection
Payment
Prescription Review
Confirmation

Best Practices

1. Flow Design

Keep flows simple and intuitive
Minimize required steps
Provide clear progress indicators
Handle errors gracefully
Support flow resumption

2. Data Collection

Collect data progressively
Validate at each step
Maintain data consistency
Support data persistence

3. User Experience

Clear step indicators
Informative error messages
Support back navigation
Save partial progress
Provide help content

Flow States

1. Active States

INITIATED
IN_PROGRESS
PAYMENT_PENDING
COMPLETED
CANCELLED

2. Error States

VALIDATION_ERROR
PAYMENT_FAILED
SYSTEM_ERROR
SESSION_EXPIRED

Flow Management

1. Monitoring

Track completion rates
Identify bottlenecks
Monitor error rates
Analyze user behavior

2. Maintenance

Version control
Flow updates
Error handling
Performance optimization

Security Considerations

1. Data Protection

Secure data transmission
Session management
Input validation
Access control

2. Compliance

Data privacy regulations
Regional requirements
Audit logging
Security protocols

Next Steps

Learn about Flow Configuration
Explore Flow Examples
Understand Step Types
Study Form Integration

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