System Configurator
A System Configurator is responsible for setting up and maintaining the core configuration of the Global PRS system. This role requires a deep understanding of both the technical aspects and business requirements of the program registration system.Role Overview
System Configurators are typically members of the IT team or highly technical program administrators who:- Configure system-wide settings and integrations
- Manage master data and templates
- Set up and maintain security configurations
- Monitor system performance and health
Key Responsibilities
System Configuration
System Configuration
- Set up and maintain system-wide configurations
- Configure integration settings with external systems (e.g., Ishangam, ERP)
- Manage API credentials and security settings
- Configure email servers and notification settings
- Set up payment gateways and processing rules
Master Data Management
Master Data Management
- Maintain master data tables (countries, states, currencies, etc.)
- Configure program categories and types
- Set up inventory management rules
- Manage user roles and permissions
Template Management
Template Management
- Create and maintain program templates
- Set up form templates for different program types
- Configure validation rules and expressions
- Manage email templates and notification rules
Security Administration
Security Administration
- Manage user access and permissions
- Configure authentication methods
- Set up API security rules
- Monitor security logs and audit trails
Required Skills
Technical Knowledge
- Understanding of system architecture
- Knowledge of databases and data structures
- Familiarity with API concepts
- Basic scripting abilities
Business Understanding
- Knowledge of program registration workflows
- Understanding of business rules and requirements
- Familiarity with compliance requirements
System Administration
- Experience with configuration management
- Understanding of security principles
- Knowledge of system monitoring
Problem Solving
- Analytical thinking
- Attention to detail
- Ability to troubleshoot issues
Access and Permissions
System Configurators have access to:1
Backend Administration
Full access to the Odoo admin panel at:
2
Configuration Sections
Access to all configuration sections including:
- System Settings
- Master Data
- Templates
- Security Settings
3
Monitoring Tools
Access to:
- Datadog dashboards
- System logs
- Performance metrics
- Error reports
4
Integration Management
Access to:
- API configurations
- Integration settings
- External system connections
Common Tasks
Setting Up a New Program Type
1
Create Program Category
- Navigate to Masters > Program Categories
- Click “Create New Category”
- Fill in category details
- Configure category-specific settings
2
Configure Templates
- Go to Templates > Program Templates
- Create new template for the program type
- Set up associated form templates
- Configure validation rules
3
Set Up Integration Rules
- Navigate to System Settings > Integrations
- Configure data mapping rules
- Set up notification triggers
- Test integration flow
4
Define Access Rules
- Go to Security > Access Rules
- Set up role-based permissions
- Configure approval workflows
- Test access controls
Managing Master Data
Best Practices
Documentation
- Document all configuration changes
- Maintain change logs
- Keep configuration guides updated
Testing
- Test configurations in UAT first
- Validate changes before production
- Perform regular health checks
Security
- Follow security protocols
- Regular permission audits
- Monitor access logs
Backup
- Regular configuration backups
- Version control for templates
- Disaster recovery plans
Next Steps
Template Designer Role
Learn about the Template Designer role and how they work with System Configurators
Program Operator Role
Understand how Program Operators use the configurations you set up
System Architecture
Review the technical architecture that you’ll be configuring
Implementation Guides
Follow detailed guides for common configuration tasks
